Hello gorgeous! At Cheap Curve Crush Closet Store, we want your shopping experience to be as fabulous as our curve-flattering fashion. Below you’ll find all the details about our shipping options and worry-free returns policy.
Shipping Information
We ship worldwide (excluding some remote areas and parts of Asia) and offer two convenient shipping options:
Standard Shipping
- Carrier: DHL or FedEx
- Cost: $12.95 USD
- Delivery Time: 10-15 business days after shipment
Free Shipping
- Carrier: EMS
- Cost: FREE for orders over $50
- Delivery Time: 15-25 business days after shipment
Order Processing Time: Please allow 1-2 business days for us to process your order before shipment.
Our Easy Returns & Exchange Process
We accept returns and exchanges within 15 days of receiving your order. Here’s how our worry-free process works:
Step 1: Contact Us
Email our friendly team at [email protected] with:
- Your order number
- Whether you want a return or exchange
- Item details (name, size, color, collection)
- Reason for return
Step 2: Wait for Approval
We’ll respond within 1 business day with return instructions.
Step 3: Package Your Items
Please ensure all items are:
- Unworn, unwashed, and in original condition
- With all tags still attached
- In the original packaging
Step 4: Ship It Back
Send your return package using a trackable shipping method to:
Cheap Curve Crush Closet StoreReturns Department
1820 Bridge Avenue
TUCSON, US 85720
Important Note:
For hygiene reasons, we cannot accept returns on swimwear from our Swim collection unless the item arrives defective. Please try these confidence-boosting pieces with care!
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- For exchanges, we’ll cover the shipping cost to send your new item once we receive your return.
Refund Information
Once we receive and inspect your return:
- Processing Time: 3-5 business days
- Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
- Timeline: Allow 5-10 business days for the refund to appear in your account
Note: Shipping costs are non-refundable, and international returns may be subject to customs fees.
Exchange Process
Want a different size or color from our Pink Collection or Denim line? Follow the same return process above, specifying “Exchange” and your desired item in your email. We’ll ship your new item as soon as we process your return!
Return Request Template
Subject: Return Request for Order #[Your Order Number]
Dear Cheap Curve Crush Closet Store Team,
I would like to request a [return/exchange] for my order #[Your Order Number].
Item(s) to return:
- [Product Name] from [Collection, e.g., Best Sellers]
- Size/Color: [Details]
- Reason: [Fit, Style, etc.]
For exchanges, I would like:
- [New Product Name]
- Size/Color: [Details]
Please let me know the next steps at your earliest convenience.
Thank you,
[Your Name]
[Your Email Address]
“Your satisfaction is as important to us as finding that perfect curve-hugging outfit!”
Questions? Contact our friendly team at [email protected] – we’re happy to help!
